I love reading people’s Rants and Raves. Here are a few of mine this week.
THUMBS DOWN to a local (not inexpensive!) restaurant that adds a 3.5% service charge for paying with a credit card without noting this on their menu or website, or posting it prominently at the entrance, as the law requires. We’d all been enjoying dinner until this unpleasant surprise, compounded by the server telling us “everyone does it”, which is simply not the case.
Unfortunately, we won’t be going back.
THUMBS UP to another nice restaurant in the area that doesn’t charge customers who use credit cards, telling us they consider it one of their business costs. (On a related note, I wish restaurants in the US would pay their staff more and price “service” into their bottom line, as is common in Europe.)
THUMBS UP to whoever invented pre-washed vegetables and salad. And a hearty THUMBS DOWN to whoever invented those horrible, non-biodegradable, stick-to-everything, packing “peanuts”.
THUMBS DOWN to ink cartridges with the lifespan of a mayfly.
THUMBS DOWN to whoever cancelled our upgraded seats for an upcoming trip. (The airline blames the cruise company and the cruise company faults the airline. Hmm.) THUMBS UP to the airline agent who spent 45 minutes on the phone sorting out the issue and reinstating our seats. They’re not nearly as good as the original ones, since almost nothing is available now, but she worked wonders.