This was a first: a Dear John letter from our landscaper, a vendor with whom we’d had a cordial, mutually respectful eight-year relationship.
To paraphrase: “Dear ___ (yes, a form letter), this has been a challenging year so we’ve decided to cut back on the number of clients we service. Unfortunately, you are among them.”
What he doesn’t bother to mention (because it’s a form letter) is that for the past 14 months we have been paying our monthly contractual fee EVEN THOUGH THEY HAVEN’T DONE ANY WORK. Sorry, am I shouting?? In what universe is it ok to accept over $1000 for services not rendered and then not even have the courtesy to acknowledge our loyalty or pick up the phone to work out a solution?
So much for trying to be supportive of a small business. You know that old adage, “No good deed ever goes unpunished”? ARRGGGHHHH.