Ladies (I presume you gentlemen will not have an opinion), I could use your advice.
I’ve been seeing the same esthetician for several years — A tints and shapes my brows and tints my eyelashes — and she usually does a terrific job so I’ve stayed loyal, even after she left the salon where I get my hair done to go out on her own. It’s less convenient but I like her.
Today I was scheduled for an appointment that had been rescheduled when A got sick a few weeks ago. I’d received an email reminder as well as an auto-generated text confirmation, so I had every reason to expect business as usual.
I show up at A’s studio, which she shares with a Pilates instructor in a funky older house. Something is off. There’s still a painted sign on the curbside stucco ledge advertising Pilates, so I haven’t gone to the wrong address. But I do seem to have wandered into the Twilight Zone. The doorbell is taped over and dangles from a dingy cord. And not only is A not there, there’s no sign of life inside.
Peering through the frosted glass door I see that the studio on the left has been dismantled. In place of benches, free weights and exercise bands there are several washers and dryers — is it turning into a laundromat? A’s room is in the back of the house so I can’t tell if it’s operational. Surely she would have said something…. like maybe yesterday?
I text, and then call, thinking maybe A is working out of her apartment, as she’s sometimes done in the past. But I don’t have that address and she never responds. After waiting a half hour I leave one more message, give up, and head back home with unkempt brows, faded lashes, and no time to get them fixed before we go out of town this weekend.
As of tonight, I still haven’t heard from her so I’m concerned. Has something happened to her? To her beloved dog? Someone in her family? This is most unusual, even though hers is not a completely untroubled life.
But here’s my more selfish question: This is now the second time in recent weeks that our appointment has fallen through. To be honest, it’s becoming a pain in the ass. Should I give her one more try? Or maybe start getting these services done at a salon where there will be back up if someone runs into a personal issue?
What would you do??